How we work with the people behind the financial services ?
In today’s fast-paced digital world, understanding and facilitating the work of those driving the financial services industry has never been more crucial.
Facing the facts: Drop-Out Rates in digital onboarding
The initial contact process in any customer journey sets the tone for the relationship between a business and its customers.
Customer journey vs. Agent experience
The European Banking Authority (EBA) guidelines are a critical set of standards to ensure a safe and efficient banking sector across Europe.
Unveiling the Iceberg: An In-Depth Look at QuickSign
The legendary iceberg metaphor has been part of QuickSign’s DNA since the beginning. An attractive visible ‘tip’ dedicated to customer onboarding, underpinned by two large and powerful hidden entities: the One Team Experience allied with 100% Financial Services Compliance.
100% instant decision: a myth?
Digital transformation has revolutionized the way businesses operate, and the financial services sector is no exception.
The Customer journey vs. The team experience
In the modern digital landscape, businesses aim to deliver seamless customer journeys while also providing an engaging and efficient work…
The 10 most common hazards that impact the customer experience
In the realm of financial services, a seamless customer journey is paramount to achieving customer satisfaction and business growth.
The Rise of Mobility within Financial Services: The Future is Now
In today’s interconnected Europe, a surge of ecological consciousness and economic realities are fueling transformative changes within the finance mobility sector.
One API, Multiple Countries: Streamlining Financial Services in the Mobility Sector
In the rapidly evolving finance mobility sector (see our The Rise of Mobility within Financial Services: The Future is Now), the leaders are continuously looking for ways to provide a seamless branded customer experience, streamline operations and–of course–reduce costs.
These 10 blind spots that risk impacting the conversion of your digital onboarding journey
In the first place, creating a successful digital onboarding journey involves careful strategy and attention to detail.