Production Error
A top 3 consumer credit financer experienced an incident on several thousands of contracts due to a failure in its quality control before a new release: the PDF reader flashed a message, whenever opened, saying that the said contract was invalid. QuickSign conducted an exhaustive instruction and produced a warranty letter confirming the validity of the signature on the credit agreements. Finally, QuickSign defined a new procedure with its client in order to monitor its critical quality control phase. Thanks to these set of actions and extreme reactivity, our client did not need to report a critical incident to the Regulatory Authority and its financer. Production has been smooth ever since.