UX-first KYC.
Drastic drop
+15%
To ensure reliable remote identification, QuickSign deployed its full range of technology modules — combining document verification, facial biometrics, and behavioral scoring.
The eKYC service enabled instant validation of key identity document elements through AI-powered automation tools. A short video session was then used to confirm the prospect’s physical presence, followed by facial comparison between the ID photo and the captured face, resulting in a matching score.
Advanced document checks complete the system: field consistency, comparison with data entered by the customer, and detection of potential anomalies.
Once in production, the decision flow is continuously optimized using QuickSign’s analytics tools. Facial recognition thresholds are adjusted based on usage context (mobile vs desktop), alternative journeys are offered to maintain accessibility, and targeted sampling mechanisms are used to challenge automated decisions using real-world fraud cases.
With QuickSign’s services in place, our client was able to optimize their entire KYC management process — with measurable results to show for it.
The process is now 100% compliant and fully aligned with regulatory requirements.
Identity theft-related fraud has dropped significantly, thanks to the multiple layers of control implemented. And on the business side, conversion rates have increased by +15%, driven by a smoother user experience and a faster onboarding process.
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