Self-care
More efficiency
x2 in net margin
Our partner set out to launch a mass-market offering in a context where margins are steadily shrinking across Europe.
The model had to combine cost control, regulatory compliance, and industrialized customer journeys — all while delivering a seamless and responsive user experience.
In a highly competitive environment, the goal was to design an optimized process that could support growth without increasing costs, and strengthen competitiveness across the entire subscription lifecycle.
In this use case, the signature journey was redesigned to ensure full autonomy for end users. QuickSign implemented a system of real-time, automated feedback on the quality of uploaded documents — eliminating the need for agent intervention.
This overhaul significantly reduced the need for call center support across the entire non-life insurance offering.
By combining QuickSign’s services, this insurer was able to double its net margins by digitizing and streamlining its processes.
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