In 2024, one in two European banks suffered a successful cyberattack (source: European Banking Authority). This alarming finding highlights a major challenge for all industry players: the digitalization of user journeys goes hand in hand with an increase in cyber risks.
At QuickSign, we have been supporting financial institutions for over 15 years. And one thing is clear: the more information systems open up to third-party services via APIs, the more attack surfaces multiply.
So, how can we guarantee the security of financial services in this context?
Answer with Ahmed Boussadia, CISO at QuickSign.
Gone Are the Days of Walls: Make Way for Digital Fortresses
In the past, banks operated in silos with closed and compartmentalized IT systems. However, the era of digital banking, electronic onboarding, and remote signing demands a completely new security posture.
Today, seamless customer journeys require interconnected solutions, often operated by external service providers. The result: increased agility, but also new cybersecurity risks to manage.
QuickSign: A Partner Under Scrutiny (And That’s Normal)
As Ahmed points out:
“As a SaaS provider, we represent a potential risk factor for our clients. That is why we have structured our cybersecurity governance around three main pillars”
1. Rigorous Contractualization of Commitments
- Systematic security annexes
- Security Assurance Plans (SAP)
- Audit rights for every client
- Over 20 security audits conducted each year
2. Cyber Committees & Shared Indicators
- Regular security steering committees
- Tracking of key security KPIs
- Full compliance with European regulations (DORA, NIS2)
3. An Industrialized and Certified Approach
- ISO 27001 process currently undergoing certification
- Proof of rigor: deployment in a banking data center according to the security standards of one of Europe’s largest banking groups
Security Is No Longer Just Compliance: It Is Risk Anticipation
To meet the rising expectations of financial services, ticking regulatory boxes is no longer enough.
You need:
- Clear cybersecurity governance
- Recognized industry standards (such as ISO 27001)
- Proactive anticipation capabilities to face evolving cyber threats
At QuickSign, security is a non-negotiable condition for trust. It is what allows us to operate alongside the largest European financial institutions on critical, compliant, scalable… and secure customer journeys.
🎥 Watch Ahmed Boussadia’s Expert Insights video to learn more:
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Written by Nicolas G.
